National Service Centre

The hub of our facilities management services

National Service Centre

24-7/365 support and guidance for our customers

National Service Centre

Handling over 390,000 calls a year

Responsive working environments

Romec's National Service Centre (NSC) protects 500,000 assets throughout the UK

It gives you a bespoke and comprehensive customer support service, 24 hours-a-day, 365 days-a-year. We handle over 390,000 calls a year - as many as London Fire Brigade.

A single phone number puts you in touch with dedicated and professional people, all thoroughly trained in dealing with all aspects of the reactive maintenance activity.

Our NSC receives and processes your calls quickly and effectively, then contacts Romec engineers through industry-leading web and mobile technology.

The NSC team is trained to use remote diagnostic systems and in some cases can deal with faults remotely without the need for an engineer to attend site.

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