National Service Centre (NSC)
Romec's National Service Centre (NSC) protects 500,000 assets throughout the UK. It gives you a bespoke and comprehensive customer support service, 24 hours-a-day, 365 days-a-year. We handle over 380,000 calls a year - as many as London Fire Brigade.
A single phone number puts you in touch with dedicated and professional people, all thoroughly trained in dealing with all aspects of the reactive maintenance activity.
Our NSC receives and processes your calls quickly and effectively, then contacts Romec engineers through industry-leading web and mobile technology.
The NSC team is trained to use remote diagnostic systems and in some cases can deal with faults remotely without the need for an engineer to attend site.