Overview

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Alarm Receiving Centre (ARC)

NSI Gold accredited monitoring
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National Service Centre

Responsive working environments
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Innovation Centre

Inspiring working environments
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Case Study: Royal Mail - NetSec Signalling

The Challenge


Royal Mail Group challenged Romec to reduce remote alarm monitoring costs whilst retaining the levels of security required for each site.

royal-mail-netsec

The Solution


Romec piloted the NetSec solution, utilising the latest in communication technology to deliver a dual path signalling system, replacing the traditional BT Redcare offering. In addition, remote engineering and diagnostics means that Romec can minimise engineering visits and customer disruption by diagnosing faults and in the majority of cases, fix remotely.

The Results


After successful trials, Romec have begun to administer a rollout to upgrade existing Redcare systems. This enhanced levels of security and reduced operating costs by over 40%. Furthermore, Romec's remote engineering desk provides Royal Mail Group additional cost savings in reactive maintenance visits.

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